Will you join our team?
Flexible working, more and more self-employed people, digitisation, internationalisation, the growth of online shopping, the increasing importance of privacy… These are all developments that we are responding to. The various services that fall under the PriGroup make life easier for people who live, work and live flexibly. And those services are supported by one online platform (PriPortal) that our own, dedicated IT team works on every day.
The next step in our growth
PriPost offers both companies and individuals an alternative postal address and the possibility to receive mail digitally. PriParcel receives, consolidates and sends parcels, mainly for international consumers and webshops. PriOffice offers flexible office space where entrepreneurs can settle and work comfortably. PriTelecom offers VoIP telephony and PriCompliance helps companies to comply with, among other things, the far-reaching AML legislation. In the near future, even more services will be added to our online platform where everything comes together.
To expand our team, we are looking for a:
General Manager (full-time)
Are you an enterprising generalist with a strong commercial drive?
Do you have a great affinity with IT and do you get energy from improving and building?
Then be sure to read on…
Your mission
Is the existing organization with all its services and employees managing commercially, organizationally and IT with the following KPIs as a starting point:
- Happy employees
No, we don’t have a number for that, but we’ll see it soon enough…; -) - High customer satisfaction
Yes, we have to score at least an 8 there, but rather a 9 - Revenue growth
We are growing by about 50% annually and we want to increase that trend to 100% - Healthy Profits
In which the costs are also kept under control - Realisation of IT projects
Within the set budget and timeframe, IT delivers what is initiated by the business
Your focus
As a General Manager, you have a broad role within the company and you are the first point of contact for the team. Some of the things that are on your desk are:
Sales & Marketing:
- Develop and (in collaboration) execute a sales and marketing plan for each service that contribute to further revenue growth.
- (Co-)designing and coordinating online and offline marketing campaigns.
Customer Management:
- Further expansion of the most important customer groups
- Ensuring optimal customer service and maintaining high customer satisfaction (8+)
- Assist customer service when needed
Operational organization:
- Monitoring and further optimising operational processes
- Initiating and realising efficiency gains through further automation
- Managing the operational organization and acting as the first point of contact
IT team:
- Translating the needs of the business into clear and workable tickets for IT, according to the Scrum methodology
- Managing the team on a daily basis and being present at the various Scrum meetings
Management Information
- Analyzing the figures (turnover, growth, costs, etc.) so that timely adjustments can be made if necessary
- Reporting to the Board of Directors
Who are you
For this role, we are looking for a strong but also amiable personality who manages the organization as a whole powerfully and at the same time gives the employees the space to give substance to the realization of their goals. As General Manager, you facilitate the organization so that they can perform their work optimally as a self-managing team.
- Commercial
You think from the customer’s point of view and translate this into opportunities for the organization - Enterprising
You are innovative, enterprising, resourceful, driven - Leadership
Persuasive, decisive, honest, reliable, humorous - Strong social and communicative skills
Focused on collaboration, motivating, enthusing, sense of proportion - Analytical skills
Separating main and side issues, reducing complexity, recognizing cause-effect relationships - Organizational ability
You have strong organizational skills and are focused on efficiency and improvement through automation - Hands-on
You immerse yourself in all processes and analyse where there is room for improvement. You have no problem helping out where needed.
The offer
The PriGroup team consists of 25 people and our head office is in Pijnacker. Since our foundation in 2010, we have grown by an average of 50% annually and are a financially healthy company, without external financing. We have an international team and are used to working remotely, especially with the IT colleagues. Employees feel very involved and responsible and are used to a lot of freedom with a focus on results.
Our culture is very open and ideas and developments are discussed ‘en public’ so that everyone is informed and can also give input. We encourage people to think along so that we make use of everyone’s knowledge and skills and the ideas are supported. No one is more or less than the other, we do not value job titles and the success of the company is also the success of you. When the water rises, all ships rise!
Of course, we offer a good salary in which we take into account knowledge and experience. The guideline is €4500 gross per month + a bonus scheme based on revenue growth. In terms of fringe benefits, we offer a lease car, a laptop, a telephone, 25 vacation days, 8% holiday pay, a pension arrangement and/or options for shares, the space to take courses, flexibility in hours, staff outings, and above all a job with many great challenges and future prospects!
Excited?
Are you triggered by this unique opportunity and do you want to know more about the possibilities? Please contact Suzanna Strampraat on 06-39869352 and/or send your details to: [email protected]
More information about our companies can be found at: www.prigroup.eu / www.pripost.eu / www.prioffice.eu / www.priparcel.eu.
Acquisition in response to this vacancy will not be considered. We are not open to candidates via recruitment agencies.
