Returns for webshops
Of course as a webshop you would prefer not to receive returns, but when a customer returns a product, a clear and fast return procedure is essential. Only one negative customer experience can have a huge impact on the image and the number of visitors. A quick and careful return procedure, on the other hand, can ensure a positive experience that is shared with others. This will contribute to more satisfied and returning visitors.
PriPost specializes in customization and now provides the return procedure for many webshops in the Netherlands and abroad. Some advantages:
For webshops abroad we offer a return address in the Netherlands for Dutch customers
Our rates are much lower than e-commerce / e-fulfillment companies
A webshop from home? Keep your home address private and let us receive all returns.
Rates and return procedure
The costs for processing are between € 0.50 and € 1.50 per return item. The final price is determined on the basis of the number of operations that we perform for you, the number of returns and the complexity of the processing.
We are flexible in adjusting, restricting and / or expanding the mentioned actions. We fully customize the return procedure to your wishes and are happy to discuss this with you.
Don’t you have a return procedure yet?
We can advise you (free of charge) and share our experiences. If required, we can prepare standardized return forms for you.
Actions that we can perform for you:
Creating a return label and mailing to customer or webshop (DHL)
Accepting the return package from the carrier (DHL, PostNL, DPD, FedEX, TNT or others)
Opening the package and checking and inspecting the goods at sight
Completing the return form on which it is indicated whether or not this product meets the specifications and is in full, original condition / packaging
Scanning and e-mailing the return form directly so that you can take immediate action towards your customer
Removing and destroying any outer packaging
Repackage the goods in an outer carton and prepare them for periodic shipping to the webshop