Save money with an online wallet
To keep the costs as low as possible for you, we work with a prepaid payment system. It’s very simple; you deposit money in your online wallet and with that all costs of the Postbox are paid. Online you can see in real time what the balance of your e-wallet is. As soon as the month ends, you will receive an invoice for your accounting. It clearly specifies what happened in the e-wallet.
Do you use multiple Pri-services such as PriParcel or PriOffice? You pay for all our services from the same online wallet. Everything comes clearly on one collective invoice, with which we like to make it easy for you. The financial administration and invoicing are carried out centrally by PriServices.
Depositing money in your e-wallet
To keep the Postbox active, there must be sufficient funds in your e-wallet. Without a balance, your account goes on standby and no mail is processed for you until there is a balance again. You will receive a message from us when the balance is low, so that you can top it up in time. You can also choose to top up the deposit via direct debit, so that you do not have to worry about it yourself.
This is what most customers opt for, because you no longer have to worry about paying on time. An amount is automatically collected from your bank with which the e-wallet is replenished, so that the services can be paid. This collection amount may vary depending on the services you purchase. It is possible that several collections take place in a month or that it takes a few months before another collection takes place. This has to do with the costs you incur for, among other things, mail processing. You request a direct debit via the portal at My Account > Financial.
You can also deposit money yourself in the e-wallet by using the various payment methods in the PriPortal. Make sure you do this in time to prevent your account from going on standby. You can deposit via the following payment methods:
- Ideal (free)
- Bank transfer (free)
- Creditcard *
- Bancontact *
- Mister Cash *
- SOFORT banking *
- EPS *
- Giropay *
- KBC/CBC *
- Belfius *
- ING Home Pay *
- Przelewy24 *
* There are costs associated with these deposit options
Invoices
In the first week of the new month, you will receive an itemized invoice for the previous month. This invoice contains:
- An overview of the costs incurred
- An overview of the deposits in the e-wallet
- The VAT specification
- Your balance at the end of the month
This invoice can be found in the PriPortal under My account > Financial. There you will also find your current balance.
For customers with a valid VAT number outside the Netherlands and within the EU, the VAT can be transferred. Contact the administration for this. Under certain conditions, companies and individuals established or living outside the EU can be billed without VAT.
