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Scanning mail2019-12-30T12:13:32+01:00

Scanning mail

We live in a digital world so it is not strange that most of PriPost customers (more than 70%) have their mail scanned by us (we forward the mail to around 25% of our customers and we store the mail for 5% of them and forward it on demand).

How does it work?

As soon as we receive mail for you, we first scan the envelope or we open it immediately to scan the content. This depends on your wishes.
The scan will be then visible in the customer portal. One of the benefits of scanning is that you usually have your mail available on the same day, regardless of where you are staying. It will be scanned immediately after we receive it in your Post Box. Another advantage is that you can neatly archive your mail digitally and that saves a lot of time and work!

Mail scanning has several primary options:

  • Opening and scanning all mail immediately

  • First receiving an envelope scan and determining follow-up treatment per envelope

What are the costs?

The costs for a scan are only € 0,55.

In case an envelope contains many pages, only the first 20 pages will be charged. The other pages are free.

If desired, we filter out advertising for you (free of charge). It is also possible that PriPost accepts registered mail and / or parcels for you. Click here for a complete overview of all rates.

Scanning options

Most customers choose to immediately open all mail, scan and destroy the originals. This is the most economical option because no envelope scan, destruction costs and / or forwarding costs will be charged.

Scanning options

Questions and answers regarding scanning the mail

Can I first have the envelope scanned before it is opened?2019-07-03T16:11:41+01:00

Yes, this is certainly possible. We will scan the envelope first, so that you can indicate by envelope whether you want to have it unopened destroyed, opened and scanned, or forwarded unopened.

How does scanning my mail work?2020-01-12T13:03:39+01:00

You have the choice that we will open and scan all your mail, or that we first scan the envelopes so that you can indicate whether or not we are allowed to open them. On the day of receipt, the mail will be scanned and sent to you by e-mail as a PDF file.
You decide what to do with the originals. You can still get it, for example 1 x per month, or we can destroy it carefully for you (class 4: Very confidential documents).

What happens if there is a debit card or pin code received in my Postbox?2019-07-10T12:57:57+01:00

PriPost does not open any envelopes which we suspect is a debit or credit card. We will scan the envelope and notify you. Also, envelopes with pin codes (which have a different format) will not be opened. Even if you expressly request us to do so. These envelopes can only be forwarded by us.

Can I exclude advertising from scanning?2019-07-13T12:15:12+01:00

When setting up your Postbox, you can indicate whether you want to have recipient advertisements processed. If you wish, we also scan the advertisement. If not, we can filter out and destroy advertising for you, free of charge.

How does PriPost know that something is advertising?2019-07-14T16:51:11+01:00

Often that is very clear, for example a Makro folder. If we are in any doubt as to whether something is advertising, we will first send you a cover scan. You can then decide for yourself what to do with the content. We can scan, forward or destroy it. Sorting by advertising takes place before the envelope is opened.

Can I have the original documents forwarded to me after scanning?2019-07-03T16:15:07+01:00

Yes, this is possible. You determine what we need to do with the original documents. For most of the customers we destroy the mail after scanning. Of course you can choose to have the originals forwarded periodically.

How much are the costs for scanning?2020-01-12T12:56:42+01:00

The price of a scan is only € 0,55. For a complete overview you can check out the rates page. Scanning is the most chosen and economical option and is preferred by over 70% of our customers.

How does PriPost destroy the original documents after scanning?2019-07-13T12:14:56+01:00

By default we destroy your mail in accordance with DIN Class 4: Very confidential documents. On request It is also possible to destroy the post according to the DIN class-5: Secret documents. You can find more information about these standards at Destroying the originals after scanning according to the standard method is free with scan option 1.

I think it’s a weird idea that mail is opened by strangers2019-07-13T12:40:20+01:00

We can imagine that very well. Mail may contain private information that you do not want others to see. PriPost has set up its procedures so that mail is not read by the employees. The scanning is done in an automated process Even the envelopes are opened automatically in 98% of the cases.

In addition, every employee must have a VOG and scan mail is always processed by two employees, so that there is control.