postal address P.O. Box mail processor
Scan mail2022-03-29T21:43:08+02:00

Scanning: how it works

As soon as we receive mail for you, we first scan the envelope or we open it immediately to scan the contents. This depends on your wishes. The scan will then be visible in the Inbox of your customer portal.

One of the advantages of scanning is that you have your mail quickly available. We scan several times a week. Another advantage is that you can archive your post digitally and that saves a lot of time and work!

A question we often get is: “What if a bank card comes in for me, how do you deal with it?”

scan mail

Of course, we can’t scan a debit card, so we’ll forward it to you by mail. And that goes for more items:

  • badges
  • PINs
  • SIM cards
  • valuable documents such as contracts
  • Etc.

When a mail item arrives that we cannot scan and/or that we suspect you need the original, we will always forward it to you. You will first receive a notification so that you are informed in advance.

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What are the costs?

The cost of scanning is only € 0,60 per page.

In case an envelope contains many pages, only the first 20 pages will be charged. The other pages are free of charge.

If desired, we filter out advertising (free of charge) for you, so that you do not have any unneccesary costs.

Tip: Do you have more than an average amount of mail, for example because you are an administrator? Please contact us, because then we can offer you a special reduced rate.

Scan options

Most customers choose to immediately open all mail, scan it and destroy the originals. This is the most economical option because no envelope scan, destruction costs and/or forwarding costs will be charged. In the PriPortal you can easily indicate your preferences and you can change them at any time.

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post scanning options

Questions and answers regarding mail scanning

What happens if there is a debit card or pin code received in my Postbox?2019-07-10T12:57:57+02:00

PriPost does not open any envelopes which we suspect is a debit or credit card. We will scan the envelope and notify you. Also, envelopes with pin codes (which have a different format) will not be opened. Even if you expressly request us to do so. These envelopes can only be forwarded by us.

I think it’s a weird idea that mail is opened by strangers2019-07-13T12:40:20+02:00

We can imagine that very well. Mail may contain private information that you do not want others to see. PriPost has set up its procedures so that mail is not read by the employees. The scanning is done in an automated process Even the envelopes are opened automatically in 98% of the cases.

In addition, every employee must have a VOG and scan mail is always processed by two employees, so that there is control.

How much are the costs for scanning?2020-01-12T12:56:42+01:00

The price of a scan is only € 0,60. For a complete overview you can check out the rates page. Scanning is the most chosen and economical option and is preferred by over 70% of our customers.

How does scanning my mail work?2020-01-12T13:03:39+01:00

You have the choice that we will open and scan all your mail, or that we first scan the envelopes so that you can indicate whether or not we are allowed to open them. On the day of receipt, the mail will be scanned and sent to you by e-mail as a PDF file.
You decide what to do with the originals. You can still get it, for example 1 x per month, or we can destroy it carefully for you (class 4: Very confidential documents).

How does PriPost know that something is advertising?2019-07-14T16:51:11+02:00

Often that is very clear, for example a Makro folder. If we are in any doubt as to whether something is advertising, we will first send you a cover scan. You can then decide for yourself what to do with the content. We can scan, forward or destroy it. Sorting by advertising takes place before the envelope is opened.

How does PriPost destroy the original documents after scanning?2019-07-13T12:14:56+02:00

By default we destroy your mail in accordance with DIN Class 4: Very confidential documents. On request It is also possible to destroy the post according to the DIN class-5: Secret documents. You can find more information about these standards at Destroying the originals after scanning according to the standard method is free with scan option 1.

Can I have the original documents forwarded to me after scanning?2019-07-03T16:15:07+02:00

Yes, this is possible. You determine what we need to do with the original documents. For most of the customers we destroy the mail after scanning. Of course you can choose to have the originals forwarded periodically.

Can I first have the envelope scanned before it is opened?2019-07-03T16:11:41+02:00

Yes, this is certainly possible. We will scan the envelope first, so that you can indicate by envelope whether you want to have it unopened destroyed, opened and scanned, or forwarded unopened.

Can I exclude advertising from scanning?2019-07-13T12:15:12+02:00

When setting up your Postbox, you can indicate whether you want to have recipient advertisements processed. If you wish, we also scan the advertisement. If not, we can filter out and destroy advertising for you, free of charge.

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