Registered mail

In the portal you indicate whether or not we may accept registered mail for you. And if you change your mind, you can always change these settings.

We do not charge extra for accepting registered mail.

Because registered documents often contain important and/or urgent information, we offer the option to treat these items separately. You can choose from:

  1. Processing as regular mail
    We treat registered mail in the same way as your ‘normal’ mail. If you have chosen scanning as an example, we will also scan the registered mail.
  2. Direct forwarding as registered mail
    We will forward the registered mail directly to you, also as registered mail. There are additional costs associated with the registered forwarding. In that case, you will also receive a track & trace code.

Received registered mail, how does it work?

Because our postal addresses are unmanned, the delivery of registered mail is as follows:

  • If the mail deliverer rings the doorbell and does not receive a response, the registered mail item is usually simply placed in the mailbox. This is obviously not how it should be, but how it happens in most cases.
  • If the mail deliverer rings the doorbell and does not receive a response, he puts a notification note* in the mailbox, stating that there is registered mail to pick up. He then brings the registered document to the PostNl point, where we pick it up.

Please note: Unfortunately, nowadays it often happens that no notification note is left or that there is no data on the note at all. In such cases, we are not aware that there is registered mail. we are not in a position to pick up the item. PriPost unfortunately has no influence on the delivery of registered mail by third parties such as PostNL and we cannot be held liable for this.