For a fixed mailing address in Europe
Mail retention service individuals2022-03-30T13:15:23+02:00

Mail retention service for individuals

Mail retention service for individuals wanted? We store your mail, because you can no longer do so at PostNL. And that applies to all mail, from all deliverers.

Mail retention service for individuals

Mail retention service for individuals wanted? We store your mail, because you can no longer do so at PostNL. And with us you can, while you decide how we do it for you and how you want to use it.

We are your mail retention service, both for individuals and for business customers. With a number of important advantages, as with the ability to receive your mail digitally. So you can see this online from home or even from the other side of the world on the same day.

Mail retention service for individuals: you decide

Curious how our mail retention service for individuals works? You decide how we do that for you. For example, by storing the mail and forwarding it to you as soon as you can receive mail again. Or we can immediately scan all the mail that comes in for you, so you can view it online the same day. And do you want to get the original mail forwarded in the end? That’s no problem. We store the mail as long as you want and forward it to you as soon as you are ready. To any address at home or abroad.

Of course you decide how long you want to use it and we store the mail from PostNL, Sandd,FalkPost and all other providers that deliver your mail. So you never have to miss anything again, without having to incur much cost for it.

You can already rent our Postbox for € 5,95 per month. Then you only pay €0.05 per mail item per day that we store for you. That way you make a very economical use of it, while you are sure that you never have to miss anything again. Even if you temporarily don’t have a fixed address, if you’re traveling abroad or if you just don’t want to share your private address everywhere.
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Thanks to our mail retention service for private individuals, with which we are happy to ensure that you have an alternative to the service of PostNL. Which is unfortunately no longer available, so you can no longer use it.

In addition, with our mail retention service for individuals, we ensure that you do not have to pick up the mail yourself. Because we’re forwarding the mail to you on demand. Or by having the mail scanned, so you can look at it from our PriPortal the same day.

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Do you first want some more information or do you have a specific question?

Call us, send an e-mail or chat with our employees via the contact page.

Questions and answers regarding mail retention service

What is the maximum time limit to store mail?2019-07-13T12:16:25+02:00

There is no maximum time limit. We keep the mail as short or as long as you want. The moment we receive mail for you, we will send a message. We also send a reminder every week to prevent you from forgetting the mail and thereby incurring unnecessary costs. As soon as you want to receive the mail, you can indicate this via the inbox in the customer portal. We will then send the mail to the postal address on the date indicated by you.

My setting is forwarding once a month – are there any storage costs charged?2019-07-13T12:17:45+02:00

Storage costs are only charged if you have ‘forward on demand’ as your primary setting. So no, if you have forwarding with a certain frequency, no storage costs will be charged.

Can I have my stored mail destroyed or scanned?2019-07-10T16:05:29+02:00

Unfortunately this is not possible. Mail entered with a specific setting cannot be changed during the process. So we can only process this mail by forwarding it. You can specify a date via the inbox in the customer portal.

Can I change my ‘forwarding on request’ setting to scanning?2019-07-10T15:45:00+02:00

Yes, that is possible. It is true that the mail that has already been entered can only be forwarded. If you change the setting from forwarding to scanning, this will start the next day and only applies to new mail. More information about different scanning options you can find here.

Are costs charged for storing mail?2020-01-12T12:46:07+01:00

If you want us to keep the mail for you for longer than 14 days, a few cents will be charged per item. This is done in large vaults so that we are sure that your mail has been stored securely.

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