postal address P.O. Box mail processor
Have mail delivered elsewhere2022-03-29T16:00:48+02:00

Receive mail elsewhere

Receiving your mail elsewhere is possible with our Postbox. We receive your mail at one of our postal addresses and ensure that it then reaches you. How? Of course, that’s up to you.

You can choose to use the mail forwarding service or you can choose to have the mail scanned by us. Then we’ll make sure you can read it digitally, so you’re always up to date. This way you can view your mail anytime and anywhere, regardless of where you live, work or stay.

Have mail delivered elsewhere: examples

Maybe you tried it at a post office or at a pick-up point. However, that doesn’t work in handy if you want to have your letters forwarded to another address. And if you’re wondering if you can have your mail delivered somewhere else.

This can be done, for example in the following situations:

  • No fixed home address
    Don’t have a permanent home address, but do you need to have a postal address for important agencies? You can provide your postal address with your unique Postbox number without any problems.
  • Temporarily abroad
    Do you live temporarily abroad and don’t want to miss out on important mail? No problem, and we can physically forward the mail to you or scan it and make it available online.
  • More privacy
    Do you want more privacy or remain anonymous? With a PriPost Postbox, you don’t have to leave your address everywhere anymore.

Tip: Do you often receive packages, but unfortunately you are not always at home? At PriParcel we can receive, store, collect and forward your packages when it suits you.

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Receive mail elsewhere

Do you want to receive your mail somewhere else? We can forward the mail for business and of course offer possibilities for individuals. To have your mail forwarded, if you (temporarily) do not want to or cannot receive it yourself. That way you can be sure that you don’t miss anything, without having to provide your home address.

In addition, you only pay € 5,50 per month and it is arranged within a few minutes. You have access to all your postal items through the customer portal and you can choose how we need to process your mail. Plus, you never have to change the postal address again, because you can just keep it. Wherever you live, work or stay. We make sure that you receive the mail in the way you like. So you can have the mail delivered somewhere else, where we’ll make sure it’s okay.

Are you ready and want to apply for a Postbox?

Arrange it easily within a few minutes!

Apply for a Postbox

Do you first want some more information or do you have a specific question?

Call, mail or chat with one of our employees via the contact page.

Questions and answers regarding the Postbox

What is addressee and can I specify more than one?2019-07-03T16:21:05+02:00

Mail in your Postbox is received under the name of the addressee. PriPost checks if the name belongs to the Postbox number. This is important to prevent mail from being assigned to the wrong person during the sorting process. You can add four additional addressees to your list of addressees (in total 5) free of charge. A small amount will be charged from the sixth. This way you can also let us process the mail of your family members by adding their names on the list of addressees. If you wish to receive mail anonymously, you can specify a fictional name. For business customers, therefore, multiple company names can be specified.

Right of withdrawal2022-03-31T12:19:47+02:00

It may happen that shortly after you have made the application for a Postbox, you change your mind. That is not a problem, because for consumers we use the legal cooling-off period of 14 days. In other words; a consumer has the right to cancel the application up to 14 days after the time of the application without giving any reason. You will then be credited with the full e-wallet amount. To exercise this right, you can contact us via [email protected]. We will then refund the e-wallet amount due within 14 days after registering your cancellation via our service payment providor.

Is PriPost a service from PostNL?2019-05-01T12:49:18+02:00

No. PriPost is completely detached from PostNL or TNT.

Is a Postbox the same as a PO Box?2019-07-10T11:48:27+02:00

No, there are even considerable differences between them. We have listed the most important differences:

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I did not receive an email with the confirmation. What now?2019-07-10T12:47:27+02:00

It may be that the email did not come through your spam filter. Look in your spambox/junkmail for verification. If you cannot find the email there, please contact us.

I cannot state a Postbox number by an authority. What are the consequences?2019-07-10T15:05:22+02:00

Although rare, in some cases it may not be possible (due to limitations in automation at the relevant authority) to provide additional address information, such as a Postbox number. The possibility for a second address line is missing. Alternatively, you can state the Postbox number in the name, for example: Jan Jansen (R320). In practice, we see that this creates little to no problems. If a box number is missing, PriPost will look at the company name (or addressee) and ensure that the mail ends up in the correct Postbox.

You can find more information about the different options for mentioning the box number on www.pripost.eu/boxvermelding. Attention! If the box number is not stated, additional processing costs per postal item will be charged. These costs are not calculated when you have informed us that mentioning is really not possible and we have been able to check this. At this moment we are aware of the relocation service of PostNL and Waternet. Have you found another authority where you encounter the same problem? Then we would like to hear this and after checking we can add this to the list.

I almost don’t receive any mail, why should I have a Postbox?2019-07-15T00:21:56+02:00

Just because there is less and fewer physical mail, it is advisable to outsource this professionally to an external party. This saves you money and time! A P.O. Box of PostNL quickly costs hundreds of euros a year, and there is still the time you spend every time you go to the PO Box to find out that there is no post at all… PriPost offers a modern and flexible solution where you keep the costs in hand, have a business look, and private and business are separated.

How do my relations list my mailing address?2019-07-10T09:18:37+02:00

Click here for more info about the listing of your address.

How do I apply for a Postbox?2019-07-13T12:08:49+02:00

The procedure is simple:

  1. Click on ‘request directly’ and then choose a letter and a number, together this forms your unique Postbox number
  2. Enter the requested information and check it
  3. After your approval you can digitally sign the agreement

After the application you can communicate your new mailing address directly to all your relations. You can also set up your Postbox directly with your personal preferences with regard to mail processing. This is all very easy via the on-line customer portal.

Do I need a customer number with PostNL?2019-05-01T12:49:18+02:00

No, PriPost is completely detached from PostNL.

Complaints procedure2022-03-31T12:48:16+02:00

It can always happen that something does not go quite as planned. We advise you to always make complaints known to us first by sending an email to [email protected] and explaining your situation. PriPost will then try to resolve the complaint as quickly as possible.

If the complaint cannot be resolved in mutual consultation, you can report the dispute to Stichting WebwinkelKeur (www.webwinkelkeur.nl), who will mediate free of charge.

If there is still no solution to the dispute, you as an Account holder have the option to have your complaint handled by Stichting GeschilOnline (www.geschilonline.com), the ruling is binding and both PriPost and the Account holder agree with this binding ruling. Submitting a dispute to this disputes committee involves costs that must be paid by the Account holder to the relevant committee.

From 15 February 2016, it’s also be possible for consumers in the EU to register complaints via the European Commission’s ODR platform. This ODR platform can be found on http://ec.europa.eu/odr.

Can I still make changes to my application at a later date?2019-07-10T11:16:50+02:00

Yes, this is possible. You can change your settings at any moment via the online customer portal. For example, changing the frequency of forwarding or changing your mailing address is easily done. If you change the primary processing setting (forwarding, scanning or storing), this will only take effect from the next billing period. However, the name of the applicant (Postbox holder) and possibly the company name (in the case of a business application) cannot be changed, because the agreement was entered into with this.

Can I choose my Postbox number?2019-07-10T12:50:52+02:00

At the beginning of your application, choose a letter and a number from the list. These two together form your Postbox number.

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