How does it work
With PriPost you can easily arrange everything online. But if you have a question and you prefer to receive personal assistance, you can call, email or chat with us. We are happy to help you!
Apply for a Postbox
You arrange it in a few minutes!
Click on Apply
We ask you to enter some personal details
We are legally obliged to do so under the Wwft (Anti-Money Laundering and Anti-Terrorist Financing Act). But rest assured; your personal information is safe with us and we will never share it with third parties unless required by law.You choose a Postbox number that is unique to you.
This consists of a letter and a number, for example: B2300. This Postbox number in combination with our addresses forms your new postal address.You make an initial deposit of € 50 in your e-wallet.
This is your prepaid, online wallet from which all costs for the Postbox are deducted.You receive the activation link for the online platform (PriPortal)
Here you can specify your mail processing preferencesDone!
You can now communicate your new postal address to all your relations.
Set up your Postbox
In the online platform you can arrange all your mail matters and set up your Postbox. In other words, indicate how we should process your mail. You choose one of the three processing methods:
- Forward mail (here you also choose a frequency)
- Scan mail (always immediately upon receipt)
- Store mail (forward on request)
You can also indicate whether we:
- Need to filter out advertising (we do it for FREE)
- Receive packages (from Q2 this will fall under PriParcel)
- Accept registered mail
You can also add additional recipients. These are, for example, extra company names or other people for whom you also want to receive mail. The number of recipientes is unlimited, extra costs are only charged from 4 recipients.
You can always change all the settings that you choose!
Payment
Because the costs for a Postbox are very low, we work with an online wallet. We call that an ‘e-wallet’ and you can deposit money in it via Ideal, credit card or direct debit, among other things. The costs incurred for, for example, the forwarding or scanning of mail are deducted from the e-wallet. You will automatically receive a reminder when the e-wallet needs to be topped up. Look here for more information about payment and invoicing.
Terminate
Of course we hope that you will stay with us for a very long time. But if you decide you no longer need your Postbox, you can always cancel at the end of the month. So no long contracts, but freedom!
Are you ready and want to apply for a Postbox?
Arrange it easily within a few minutes!
Do you first want some more information or do you have a specific question?
Call, mail or chat with one of our employees via the contact page.
Questions and answers regarding a Postbox
Although rare, in some cases it may not be possible (due to limitations in automation at the relevant authority) to provide additional address information, such as a Postbox number. The possibility for a second address line is missing. Alternatively, you can state the Postbox number in the name, for example: Jan Jansen (R320). In practice, we see that this creates little to no problems. If a box number is missing, PriPost will look at the company name (or addressee) and ensure that the mail ends up in the correct Postbox.
You can find more information about the different options for mentioning the box number on www.pripost.eu/boxvermelding. Attention! If the box number is not stated, additional processing costs per postal item will be charged. These costs are not calculated when you have informed us that mentioning is really not possible and we have been able to check this. At this moment we are aware of the relocation service of PostNL and Waternet. Have you found another authority where you encounter the same problem? Then we would like to hear this and after checking we can add this to the list.
Yes, this is possible. You can change your settings at any moment via the online customer portal. For example, changing the frequency of forwarding or changing your mailing address is easily done. If you change the primary processing setting (forwarding, scanning or storing), this will only take effect from the next billing period. However, the name of the applicant (Postbox holder) and possibly the company name (in the case of a business application) cannot be changed, because the agreement was entered into with this.
Mail in your Postbox is received under the name of the addressee. PriPost checks if the name belongs to the Postbox number. This is important to prevent mail from being assigned to the wrong person during the sorting process. You can add four additional addressees to your list of addressees (in total 5) free of charge. A small amount will be charged from the sixth. This way you can also let us process the mail of your family members by adding their names on the list of addressees. If you wish to receive mail anonymously, you can specify a fictional name. For business customers, therefore, multiple company names can be specified.
No, PriPost is completely detached from PostNL.
No, there are even considerable differences between them. We have listed the most important differences:
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| Kosten per jaar | ||
| Eenmalige kosten | ||
| Contractduur | ||
| Inclusief kantooradres | ||
| Pakketten ontvangen | ||
| Reclame filteren | ||
| Post scannen |
At the beginning of your application, choose a letter and a number from the list. These two together form your Postbox number.