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How does it work2020-12-09T14:18:49+01:00

How does it work

How does an alternative postal address actually work and how do you use it? These are questions that we get regularly and that we can help you with at PriPost.

In a Postbox, you can receive both your business and private mail. Anonymous if you prefer not to disclose your address everywhere. And digital when you’re traveling, for example. You can use the address as a professional address for your business contacts, which doesn’t require you to show everyone that you’re just working from home. In short, a Postbox offers a solution in several ways:

  • Professional presentation to your customers

  • An economical and practical alternative to the

  • Never change your address again

  • More privacy and/or anonymity

  • Receive your mail anywhere, wherever you are

  • Replacement of the mailroom

  • A solution for changing boards

  • Have mail digitized for further processing or archive

  • Separating business and private life

Postal address

When you apply for a Postbox, you choose a unique Postbox number to start with. That number in combination with one of our addresses is your new postal address. You can then pass that address on to all your relationships and agencies from whom you receive mail. Think of your health insurance or the tax authorities, for example, so that they can send the mail to that address from now on. Don’t forget to clearly provide your Postbox number. The absence of the Postbox number can cause delays in mail processing.

Mail processing

When we receive mail for you, we process it according to your wishes. You enter these wishes in the customer portal by setting up your Postbox. We can process the mail in different ways:

  • Scan
    We scan everything that comes in so you can read the mail digitally. We can scan the contents immediately or we can first make a scan of the envelope. That way you can decide per envelope what we should do with it.
  • Forward
    Would you rather receive the mail physically? That too is possible. We’ll forward the mail to you, collected in a larger envelope. And that can go to any address worldwide.
  • Store
    A while abroad and no fixed address to receive mail? We store your mail (and also packages) as long as you want. Then we forward them to you as soon as you have the opportunity to receive your mail.
Postverwerking door PriPost

Tip: we can filter out advertising free of charge!

You can also add additional recipients. These are additional company names or people for whom you also want to receive mail in your Postbox. The number of recipients is unlimited, only from the 4th additional recipient we charge an extra €1 per month.

Tip: via PriParcel we can also receive packages for you.

Apply for a Postbox

Applying is very easy and arranged within a few minutes. You’ll have your new postal address available right away.

  • Click on Apply

  • Create a PriServices account to access the online platform (PriPortal)

  • Click on the activation link that you will receive from us by automatic email

  • Finish your application
    in the PriPortal
    We ask you to fill in some personal details, as we are legally obliged to do so under the Wwft. Your personal information is safe with us and we will never share it with third parties unless required to do so by law.

  • Choose your unique Postbox number
    It consists of a letter and a number, for example: B2300

  • Make an initial deposit of € 50,- in your e-wallet
    This is your prepaid, online wallet with which we settle the costs for your Postbox and mail processing.

  • Done!
    Communicate your new postal address to all your relations and put it on your website, for example.



Because the costs for a Postbox are very low, we work with an online wallet. We call this an e-wallet and you can deposit money in it via, for example, Ideal or a credit card. Both the monthly costs and the costs for mail processing (forwarding, scanning) are deducted from the e-wallet. You will automatically receive a reminder when the e-wallet needs to be replenished. Click here for more information about payment and invoicing.


Of course we hope that you will stay with us for a very long time. But if you decide to no longer need your Postbox, you can cancel at any time. Your notice period is only one calendar month. So no long contracts, but freedom!

Are you ready and want to apply for a Postbox?

Arrange it easily within a few minutes!

Do you first want some more information or do you have a specific question?

Call, mail or chat with one of our employees via the contact page.

Questions and answers regarding a Postbox

I cannot state a Postbox number by an authority. What are the consequences?2019-07-10T15:05:22+01:00

Although rare, in some cases it may not be possible (due to limitations in automation at the relevant authority) to provide additional address information, such as a Postbox number. The possibility for a second address line is missing. Alternatively, you can state the Postbox number in the name, for example: Jan Jansen (R320). In practice, we see that this creates little to no problems. If a box number is missing, PriPost will look at the company name (or addressee) and ensure that the mail ends up in the correct Postbox.

You can find more information about the different options for mentioning the box number on Attention! If the box number is not stated, additional processing costs per postal item will be charged. These costs are not calculated when you have informed us that mentioning is really not possible and we have been able to check this. At this moment we are aware of the relocation service of PostNL and Waternet. Have you found another authority where you encounter the same problem? Then we would like to hear this and after checking we can add this to the list.

Can I still make changes to my application at a later date?2019-07-10T11:16:50+01:00

Yes, this is possible. You can change your settings at any moment via the online customer portal. For example, changing the frequency of forwarding or changing your mailing address is easily done. If you change the primary processing setting (forwarding, scanning or storing), this will only take effect from the next billing period. However, the name of the applicant (Postbox holder) and possibly the company name (in the case of a business application) cannot be changed, because the agreement was entered into with this.

What is addressee and can I specify more than one?2019-07-03T16:21:05+01:00

Mail in your Postbox is received under the name of the addressee. PriPost checks if the name belongs to the Postbox number. This is important to prevent mail from being assigned to the wrong person during the sorting process. You can add four additional addressees to your list of addressees (in total 5) free of charge. A small amount will be charged from the sixth. This way you can also let us process the mail of your family members by adding their names on the list of addressees. If you wish to receive mail anonymously, you can specify a fictional name. For business customers, therefore, multiple company names can be specified.

Do I need a customer number with PostNL?2019-05-01T12:49:18+01:00

No, PriPost is completely detached from PostNL.

Is a Postbox the same as a PO Box?2019-07-10T11:48:27+01:00

No, there are even considerable differences between them. We have listed the most important differences:

Kosten per jaar
€ 60,00
€ 219,50
Eenmalige kosten
€ 22,50 TIJDELIJK NU € 15,00
€ 41,00
één maand
Inclusief kantooradres
Pakketten ontvangen
Reclame filteren
Niet mogelijk
Post scannen
Can I choose my Postbox number?2019-07-10T12:50:52+01:00

At the beginning of your application, choose a letter and a number from the list. These two together form your Postbox number.

I almost don’t receive any mail, why should I have a Postbox?2019-07-15T00:21:56+01:00

Just because there is less and fewer physical mail, it is advisable to outsource this professionally to an external party. This saves you money and time! A P.O. Box of PostNL quickly costs hundreds of euros a year, and there is still the time you spend every time you go to the PO Box to find out that there is no post at all… PriPost offers a modern and flexible solution where you keep the costs in hand, have a business look, and private and business are separated.

I did not receive an email with the confirmation. What now?2019-07-10T12:47:27+01:00

It may be that the email did not come through your spam filter. Look in your spambox/junkmail for verification. If you cannot find the email there, please contact us.

Is PriPost a service from PostNL?2019-05-01T12:49:18+01:00

No. PriPost is completely detached from PostNL or TNT.

How do my relations list my mailing address?2019-07-10T09:18:37+01:00

Click here for more info about the listing of your address.

How do I apply for a Postbox?2019-07-13T12:08:49+01:00

The procedure is simple:

  1. Click on ‘request directly’ and then choose a letter and a number, together this forms your unique Postbox number
  2. Enter the requested information and check it
  3. After your approval you can digitally sign the agreement

After the application you can communicate your new mailing address directly to all your relations. You can also set up your Postbox directly with your personal preferences with regard to mail processing. This is all very easy via the on-line customer portal.

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