postal address P.O. Box mail processor
Demo2023-03-09T17:51:47+01:00

Test and experience the convenience of the Postbox

Curious about how it actually works when you have an alternative postal address? We can well imagine that! Therefore, test our services for free for a month via our demo portal. Experience the convenience yourself first, before you make the decision to purchase. This way you know exactly what to expect and that is very pleasant.

Discover the benefits of PriPost in the demo portal

Via our demo portal you can test the Postbox for a month. Free and for nothing, just meant for you to experience what the benefits are. What you can do in the demo portal, among other things:

  • Receive samples of scanned mail and easily read the letters via the app or in the demo portal
  • Receive notifications when new mail is waiting for you
  • Create ‘smart folders’ with which mail is immediately forwarded to an e-mail address
  • Download, archive or move the documents in the different folders
  • View the various settings in terms of mail processing; forwarding, scanning, filtering advertising, etc.
  • Experience how it works to top up your balance, receive an invoice and monitor costs
  • And much more….

Everything can be clicked on, everything is free, and of course you will also receive some nice letters with interesting facts…:-)

Maak nu je demo account

Sign up now and test for free for a month

  • 1

    Enter your name and e-mail address and create a password. Click Create account.

  • 2

    You will receive an email with a username

  • 3

    Log in with the received username and your password

  • 4

    Safety comes first! Enter the 2-step verification code you will receive by email

  • 5

    Done! Use the demo portal and test everything for a month

Also download the PriPost app to test all the benefits as much as possible, the login codes are the same as from the demo portal.

https://play.google.com/store/apps/details?id=eu.pripost.app&hl=nl&gl=US

Multiple services

In the demo portal you will not only see the postal service (DemoPost), but also demos of our other services. Several services are ‘turned on’, so that you can immediately gain experience with other smart solutions offered by the PriGroup.

What other Pri (demo) services do you see:

PriParcel
 PriParcel offers a delivery address for parcels. Packages from all carriers and from all countries are received and forwarded (consolidated) to any address worldwide. In the demo portal you will find, among other things, photos of the packages received. You can indicate which packages you want forwarded and where to. In addition, PriParcel also offers a service for receiving and processing webshop returns.

PriParcel

PriTelecom
 PriTelecom offers a very affordable VoIP telephone number with which you can be reached on a ‘landline’ telephone number via your mobile and our handy app. You can be reached at this number and you can call cheaply. For only € 3,50 per month you already have a fixed number that you can use on your smartphone.

PriTelecom

PriOffice
 PriOffice offers a business / visiting address for the Chamber of Commerce from only € 32,50 per month and the possibility for entrepreneurs to work and / or meet at our 12 offices in the Netherlands. You will receive a rental agreement with which you register your company at the Chamber of Commerce at one of our PriOffice locations. Please note: this service can only be requested if you have a business account and is therefore not enabled in the demo portal.

PriOffice

Questions and answers regarding the Postbox

What is addressee and can I specify more than one?2019-07-03T16:21:05+02:00

Mail in your Postbox is received under the name of the addressee. PriPost checks if the name belongs to the Postbox number. This is important to prevent mail from being assigned to the wrong person during the sorting process. You can add four additional addressees to your list of addressees (in total 5) free of charge. A small amount will be charged from the sixth. This way you can also let us process the mail of your family members by adding their names on the list of addressees. If you wish to receive mail anonymously, you can specify a fictional name. For business customers, therefore, multiple company names can be specified.

Right of withdrawal2022-09-28T00:43:38+02:00

It may happen that shortly after you have made the application for a Postbox, you change your mind. That is not a problem, because for consumers (not for companies) we use the legal cooling-off period of 14 days. In other words; a consumer has the right to cancel the application up to 14 days after the time of the application without giving any reason. To exercise this right, you can contact us via customerservice@pripost.eu. We will then credit any costs charged and refund the amount in your e-wallet via our service payment providor.

Is PriPost a service from PostNL?2019-05-01T12:49:18+02:00

No. PriPost is completely detached from PostNL or TNT.

Is a Postbox the same as a P.O. Box?2022-11-11T14:23:59+01:00

No, there are even considerable differences between them. The two biggest differences are the price and the way the mail is processed. With a P.O. Box you have to pick up the mail yourself and with our Postbox the mail is processed for you, by forwarding and / or scanning it. That not only saves a lot of money but also a lot of time. And our Postbox is therefore location independent, because regardless of where you live, work or stay, you can view your mail anytime and anywhere. You also never have to change your postal address again.

I did not receive an email with the confirmation. What now?2019-07-10T12:47:27+02:00

It may be that the email did not come through your spam filter. Look in your spambox/junkmail for verification. If you cannot find the email there, please contact us.

I cannot state a Postbox number by an authority. What are the consequences?2019-07-10T15:05:22+02:00

Although rare, in some cases it may not be possible (due to limitations in automation at the relevant authority) to provide additional address information, such as a Postbox number. The possibility for a second address line is missing. Alternatively, you can state the Postbox number in the name, for example: Jan Jansen (R320). In practice, we see that this creates little to no problems. If a box number is missing, PriPost will look at the company name (or addressee) and ensure that the mail ends up in the correct Postbox.

You can find more information about the different options for mentioning the box number on www.pripost.eu/boxvermelding. Attention! If the box number is not stated, additional processing costs per postal item will be charged. These costs are not calculated when you have informed us that mentioning is really not possible and we have been able to check this. At this moment we are aware of the relocation service of PostNL and Waternet. Have you found another authority where you encounter the same problem? Then we would like to hear this and after checking we can add this to the list.

I almost don’t receive any mail, why should I have a Postbox?2019-07-15T00:21:56+02:00

Just because there is less and fewer physical mail, it is advisable to outsource this professionally to an external party. This saves you money and time! A P.O. Box of PostNL quickly costs hundreds of euros a year, and there is still the time you spend every time you go to the PO Box to find out that there is no post at all… PriPost offers a modern and flexible solution where you keep the costs in hand, have a business look, and private and business are separated.

How do my relations list my mailing address?2019-07-10T09:18:37+02:00

Click here for more info about the listing of your address.

How do I apply for a Postbox?2019-07-13T12:08:49+02:00

The procedure is simple:

  1. Click on ‘request directly’ and then choose a letter and a number, together this forms your unique Postbox number
  2. Enter the requested information and check it
  3. After your approval you can digitally sign the agreement

After the application you can communicate your new mailing address directly to all your relations. You can also set up your Postbox directly with your personal preferences with regard to mail processing. This is all very easy via the on-line customer portal.

Do I need a customer number with PostNL?2019-05-01T12:49:18+02:00

No, PriPost is completely detached from PostNL.

Complaints procedure2022-11-17T11:52:26+01:00

It can always happen that something does not go quite as planned. We advise you to always make complaints known to us first by sending an email to customerservice@pripost.eu and explaining your situation. PriPost will then try to resolve the complaint as quickly as possible.

If the complaint cannot be resolved in mutual consultation, you can report the dispute to Stichting WebwinkelKeur (www.webwinkelkeur.nl), who will mediate free of charge.

If there is still no solution to the dispute, you as an Account holder have the option to have your complaint handled by Stichting GeschilOnline (www.geschilonline.com), the ruling is binding and both PriPost and the Account holder agree with this binding ruling. Submitting a dispute to this disputes committee involves costs that must be paid by the Account holder to the relevant committee.

From 15 February 2016, it’s also be possible for consumers in the EU to register complaints via the European Commission’s ODR platform. This ODR platform can be found on http://ec.europa.eu/odr.

Can I make changes to my application at a later date?2022-11-11T13:49:54+01:00

Yes, this is possible. You can change your settings at any time via the online customer portal. For example, changing the frequency of forwarding or adjusting your postal address is easily done. When you change the primary processing setting (forwarding, scanning or storing) this will take effect the next day and will only apply to new mail. For mail that had already been received, the old settings still apply. However, the name of the account holder (Postbox holder) and possibly the company name (in case of a business application) cannot be changed, because the agreement has been entered into with it.

Can I choose my Postbox number?2019-07-10T12:50:52+02:00

At the beginning of your application, choose a letter and a number from the list. These two together form your Postbox number.

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